Dealing with potential scammers this holiday season

A Think Bank representative speaks
Published: Dec. 6, 2021 at 10:45 PM CST
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ROCHESTER, Minn. (KTTC) – Though many have probably heard from scammers in the form of an automated message from an unknown number or an email from a fake address, but scammers are still finding victims.

So, how does this keep happening? Think Bank’s Chris Barnick says the holidays are especially tricky.

“I just think, this time of year, there’s more stress involved. You know, I think people can be more trusting,” said Barnick. “And what they’re looking for is personal information so that they can log into their online banking or get any other information that they want from that customer.”

Barnick says the biggest red flag is if a caller asks you to give personal information.

“Asking the customer for, let’s say, their password for their online banking, or if they’re asking for your social security number, those are immediate red flags,” said Barnick.

He added that banks will only ask for that when you, the account holder, contacts them.

“We’ll ask some of those questions as far as your personal information to verify that you’re you, but we will not reach out to you asking for that information,” said Barnick.

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