ROCHESTER, Minn. (KTTC) -- Gov. Mark Dayton spoke Monday afternoon with MNsure's interim CEO Scott Leitz and representatives from IBM who are in charge of fixing the website's issues.
According to MNsure, the problems with the website can be traced back to software created by IBM.
The software at issue was created by an IBM group based in Dublin Ireland called IBM/Curam.
The software determines income eligibility for people signing up on the healthcare exchange.
According to Olmsted County officials, about 4,500 applications statewide have been caught in a variety of processing errors that need to be fixed individually by the state.
IBM purchased Curam back in 2009.
Right now there are about 80 to 100 IBM/Curam employees at the MNsure headquarters in St. Paul workings to fix the problems with the software.
IBM/Curam is a subcontractor on the project, and under the contract with the state, the company may receive as much as nearly $10.4 million for its work on the website.
IBM released a statement that says, "As one of many companies involved on the project, IBM is working with Minnesota and coordinating with its prime and subcontractors in enhancing the performance of the state's health insurance marketplace, MNSure, as quickly as possible."
There is not an additional cost to the state to fix the problems with the software.
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